Description
Spokk is an automated platform that texts customers after their visit, collects feedback, and turns it into ready-to-post Google reviews. It also manages loyalty programs with visit-based milestones and sends referral links to encourage word-of-mouth growth. With AI-powered review replies and SMS campaigns, Spokk helps service businesses retain customers and attract new ones without manual follow-up.
Core Features
- Automated review requests
- AI-written review drafts
- Google review management
- Visit-based loyalty program
- Referral link automation
- SMS campaigns
- Membership management
FAQ
Spokk
Spokk automates review requests, loyalty rewards, and referrals via SMS to turn happy customers into repeat business.
Category
Type
- Category: Customer Loyalty, Marketing, Referral Marketing, Review Management
- Type: Web
- Tags: customer feedback, loyalty program, referral system, review generation, SMS automation