Awhy is a conversational AI platform that helps businesses automate customer service processes. It offers chatbots that handle repetitive questions, interpret user intent, and escalate complex issues to human agents. The platform also enables full automation of processes like orders and password resets, and provides customer discovery insights from conversations. It integrates easily with back-end systems such as Salesforce, WordPress, and Slack, and can be installed on websites in minutes. Trusted by market leaders, Awhy reduces support costs and improves.